Vivantio Review

Features55555
Ease of Use55555
Design55555
Support55555
5 55555
1 review
Vivantio

Vivantio Service Desk is a help desk application for small and medium-size businesses. with Vivantio you have the option to host the application on the cloud or self hosted.

Core Features

  • Configurable Ticket Types
  • Service Level Milestones
  • Client, Asset & Knowledge Management
  • Custom Forms & Fields
  • Mobile Edition
  • Task Management
  • Customer SLA’s
  • Business Units
  • Conditional Custom Forms & Fields
  • Surveys

Customer Self Help Features

  • Customer Portals
  • Portal widget builder
  • Custom themes and designs
  • Roles and permissions
  • Email service protocols

Licensing & Security

  • Named licensing
  • Concurrent licensing
  • Single Sign On
  • Roles
  • Process Permissions
  • Data Permissions
  • License Pools

Vivantio comes in two flavors, Pro ad ITSM. The Pro version is $48 a month and the ITSM version is $72 a month.

Screenshots

SingleMonitor

TabletMobile

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One “Vivantio” review

  1. By Jay Leno

    • 55555
    • 55555
    • 55555
    • 55555

    Pretty good product bro.

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