|Ease of Use||No Ratings|
Brimir is a simple helpdesk system that can be used to handle support requests via incoming email. The application is written in Ruby and Rails.
- Assign tickets to your support team
- Automate your support workflow
- Label tickets
- All connections are encrypted using SSL. User access is by default only allowed to their own tickets, but can be extended to tickets with a certain label.
- Open Source ( Brimir is released under the GNU Affero General Public License Version 3 and built using Ruby on Rails and Zurb Foundation.)