Request Tracker Review

FeaturesNo Ratings
Ease of UseNo Ratings
DesignNo Ratings
SupportNo Ratings
0 00000
no reviews
Request Tracker

RT is a server-side, database-backed web application which works with any modern browser, including many popular mobile devices, and the email interface works with any mail client, from Outlook to Apple Mail to Thunderbird to Gmail to Mutt. On the server side, RT requires a Unix-like or Linux operating system, SQL database, web server, and Perl

Features include:

  • Seamless Email Integration
  • Custom Workflows
  • Assets

    Installation requirements:

    Operating system

    Linux (all distros we’ve tried), Mac OS X, FreeBSD, Solaris, or another Unix-like operating system

    Database

    MySQL, MariaDB, PostgreSQL, and Oracle

    Web server

    Apache, Lighttpd, nginx, or any other server which supports FastCGI

    Screenshots:

    image

    image

    image

    Brief demo video

More Open Source Help Desk Software

Tell us your experience with Request Tracker

Features
Ease of Use
Design
Support

Your email address will not be published. Required fields are marked *